h505 Terms & Conditions
and User Agreement

Age Restriction

h505 services are available to players aged 21 and above only. Anyone under 21 may not use this platform in any way. If an underage account is discovered, it will be closed immediately and any remaining balance will be handled in accordance with applicable law.

One Account Per Person

Each player may only open one account at h505. Opening two or more accounts is considered bonus abuse and all related accounts will be suspended. Accounts sharing the same personal details or the same IP address will be treated in the same way.

Accurate Information Required

You must provide accurate and complete personal information when registering an account. Providing false information may affect your ability to withdraw funds and h505 reserves the right to suspend the account. A national ID card or passport may be required for KYC (Know Your Customer) verification.

Password Protection

Do not share your h505 account password with anyone. h505 is not responsible for any losses resulting from a third party accessing your account. If you suspect unauthorised access, contact our support team immediately.

Account Suspension

• h505 reserves the right to suspend services at any time with reasonable notice.
• Immediate suspension may occur if fraud, bonus abuse, or the use of cheating tools (bots, scripts) is detected.
• Players who wish to self-exclude can request it via Live Chat; any remaining valid balance will be paid out.

Temporary Account Suspension

Responsible gaming is one of h505's core values. Players can self-exclude for a set period to protect themselves and their loved ones. You can read about this option on the Responsible Gaming page.

Deposit Methods and Minimum Amount

Deposits can be made via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. The minimum amount per deposit is 20,000 Ks. After depositing, the balance should appear in your account almost immediately; if it is delayed, please contact us via Live Chat.

Withdrawal Requirements

• The minimum amount per withdrawal is 30,000 Ks.
• Withdrawals are normally processed within 15 minutes to 2 hours.
• Withdrawals must be made using the same method used for the deposit; any request to use a different method will be reviewed by h505.
• Players may only deposit and withdraw using payment accounts they personally own; third-party accounts will not be accepted.

KYC Verification

Before approving withdrawals, h505 may request identity verification documents from the player. This check is carried out for financial security and fraud prevention, and also to protect the player's own interests.

Welcome Bonus Terms

h505's first-deposit bonus is a 200% bonus — up to 300,000 Ks. To withdraw bonus funds, you must meet a wagering requirement of 20 times the bonus amount.

Example — if you deposit 20,000 Ks you receive a 40,000 Ks bonus, giving a total balance of 60,000 Ks; to withdraw you must wager 40,000 Ks × 20 = 800,000 Ks. If you deposit 320,000 Ks you receive the maximum bonus of 300,000 Ks, and you must wager 300,000 Ks × 20 = 6,000,000 Ks.

Bonus Restrictions

• The purpose and time limit of each bonus are stated on the promotions page.
• Bonuses may not be exploited through secondary deposits, cashback arbing, or the use of bots in any form.
• To use a bonus, the player must not have the bonus locked; it is assumed that the player's own funds are spent first before the bonus balance is used.
• h505 reserves the right to void any bonus if irregular play is detected.

VIP Program Terms

VIP tiers are Bronze, Silver, and Gold. Weekly cashback is up to 0.5% for Bronze, 1.0% for Silver, and 1.5% for Gold. Tier progression is based on wagering volume and the player's overall activity, and is determined at h505's discretion.

Fair Play

Games on h505 use a Random Number Generator (RNG) to produce genuinely random outcomes. Players cannot control these results; each individual game round is an independent event.

Betting Limits

• Budget limits may vary depending on the game type and VIP tier.
• While playing with bonus funds, casino games must be played within the specified bet limits; exceeding these limits will result in the bonus being voided.
• Whether cashout or edit bet options are available for football and esports betting can be found in the game rules.

Technical Malfunction Policy

If a game result is found to have been caused by a software, server, or network malfunction, h505 may make an official ruling on that result. In such cases, the player's stake may be refunded; any winnings, however, will be voided.

Prohibited Actions

• Opening more than one account and switching accounts to obtain bonuses improperly
• Using the platform via bots, scripts, or VPN (VPN access may be blocked)
• Colluding with other players to attempt to manipulate game outcomes
• Money laundering and involvement in illegal financial transactions
• Threatening staff or the support team, or using inappropriate language

Consequences for Violations

If any of the above prohibitions are violated, h505 has the right to immediately close the account without prior warning and cancel any bonus funds or points. If fraudulent play can be proven, the funds in the relevant account may be frozen.

Data Storage

h505 uses players' personal data only to provide services and meet legal requirements. You can read more about how data is handled and your rights in our Privacy Policy.

Payment Security

Players' financial data is protected with SSL encryption. h505 staff will never ask for a player's card number, PIN, or personal banking codes — any such request is a phishing attempt.

Service Interruptions

h505 is not liable for any losses a player may incur if the service is temporarily interrupted due to technical maintenance, server upkeep, or causes beyond h505's control. In such cases, h505 will make every effort to return any wagered funds to the player.

Game Results

Game results are determined by an RNG (Random Number Generator) and h505 cannot predict outcomes in advance. By playing, players acknowledge that there is a risk of losing money in every game. Gaming is for entertainment purposes only and should not be treated as a source of income.

Third-Party Services

h505's game providers and payment service companies are separate entities, and h505 is not responsible for any shortcomings in their services. However, h505 will make every effort to resolve such issues on the player's behalf.

How to Submit a Complaint

If a player has any dissatisfaction, please first contact us via Live Chat 24/7 or by email at [email protected]. h505's customer support team is available 24/7 in Myanmar language. Complaints must be submitted within five days of the incident and should include the relevant game ID and the time it occurred.

Decisions

Before treating h505's decision as final, the player may request a review within 48 hours. After that period, the player is considered to have agreed that h505's decision is the binding resolution.