Responsible
Gaming at h505
Gaming is a form of entertainment. h505 puts players' health and financial wellbeing first, backed by responsible gaming tools.
Play to enjoy the game
h505 is a platform offering digital casino and football betting services to players in Myanmar. Responsible Gaming is one of our core values. We believe gaming should be about fun and entertainment, and we have a duty to protect players from financial harm.
Players under 21 are not permitted to play at h505. This policy is not just a legal requirement — it is a commitment to responsibility that we stand by. We provide tools so players can control their play, set limits, and take a break when needed.
Always remember that gambling can result in losses. Winnings from gambling should not be treated as a source of income. This page explains the gaming control tools available, ways to avoid harm, and how to get help.
Tools that protect players
Deposit Limit
You can set your own maximum deposit amount per day, week, or month. Setting a limit on how much you spend on gaming is one of the best ways to stay in control of your finances.
Time-out
If you want to take a short break from gaming, the Time-out tool lets you pause your account from a few days up to one month. No gameplay can take place during this period.
Self-Exclusion
If you cannot manage a gambling problem, you can block your account using the Self-Exclusion tool. You can choose to block it for 6 months, 1 year, or permanently.
Set a Play Goal
Set your win and loss targets before you start playing. Commit to stopping when you reach those limits.
24/7 Support Available
If you are finding it hard to control your gambling, you can get immediate help in Burmese through h505's 24/7 Live Chat. Our customer service team is ready to step in and support you.
21+ Age Restriction
h505 services are available to players aged 21 and above only. Anyone can install parental control software to protect their children from accessing the site.
Signs that gambling may be a problem
Gambling is only healthy when it stays fun. If you notice any of the signs below, it's worth taking a closer look at your gambling habits.
- If you keep playing in the hope of winning back money you have already lost
- If you have to borrow money or sell belongings to fund your gambling
- If you feel the need to hide your gambling from family and friends
- If gambling is keeping you up at night or you are spending more than you earn
- If you try to stop gambling but cannot
- If you feel angry, restless, or uneasy when you are not playing
Practical steps to protect yourself
Set Limits
Decide how much you are willing to spend before you start. Stop immediately once that amount is gone. You can also set a deposit limit directly in your account.
Don't Play on Autopilot
After long sessions it is easy to start playing mindlessly. Set an alarm and keep track of your time. You can also use the session time limit tool available in your account.
Take a Time-Out
If gambling is causing you stress, use the time-out tool to step away temporarily. Once the break is over, reconsider whether you want to return.
Ask for Help
If you are still struggling to control your gambling, contact h505's 24/7 Live Chat or email [email protected] to request a self-exclusion.
Protecting minors
h505 is strictly against anyone under the age of 21 attempting to gamble. We verify age at registration, but parents and guardians also have an important role to play.
We encourage parents to install parental control software on computers and mobile phones to prevent children from accessing gambling sites. Do not leave your h505 password unprotected on shared or personal devices.
A note for parents and guardians
- Keep your h505 account password secure so children cannot access it
- Install parental control software on your children's computers and phones
- Store any bank cards, KBZPay, or Wave Money cards linked to your gambling funds where children cannot reach them
- If you notice a child accessing gambling websites, notify h505 immediately
Talk to Your Family
Have an open conversation with your family about gambling. Explain to your children early on that gambling is not a source of income. If a family member notices a problem with your gambling, encourage them to speak up — self-exclusion tools on h505 are available right away.
If you need help with gambling control tools, contact [email protected] or reach our team immediately through 24/7 Live Chat.
Healthy gambling habits
Set clear goals before you play
Approach gambling as entertainment. Decide in advance the maximum amount you are comfortable losing and do not go beyond that limit.
Don't Chase Your Losses
Continuing to play in order to win back lost money is one of the main patterns of problem gambling. Always keep in mind that money lost in gambling is gone.
Don't Think of Winnings as Income
Do not treat winnings as a regular income source. When you are ahead, it is better to take your winnings and walk away than to keep playing until your luck turns.
Take Breaks from Playing
Don't play for hours on end — take a break every now and then. Remind yourself that it's just entertainment while you play.
Don't play with borrowed money
Strictly avoid playing with loans, credit, or money set aside for bills. Only play with what you can afford to lose — money you won't struggle to part with.
Be open about it
If you feel stressed or overwhelmed about gambling, talk to a friend or family member. Don't try to handle it alone — ask for help.
Having a gambling problem?
We're here to help right away
h505's 24/7 customer support team can set up responsible gambling tools for you in Myanmar language straight away. Contact us today — Self-Exclusion, Time-out and Deposit Limit tools are available on request.